• In this section, words like ‘holder,’ ‘bearer,’ and ‘purchaser’ will refer to you – the person who will buy the tickets to Whistler Pride and Ski Festival. On the other hand, ‘our,’ ‘us,’ ‘we,’ ‘issuer,’ ‘provider’ and similar terms will indicate the organizers of Whistler Pride and Ski Festival – Whistler Pride and Ski Festival Inc. 

• By opting to purchase, allocate or possess tickets and hotel packages to Whistler Pride and Ski Festival, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets and/or packages, or try to enter the Whistler Pride and Ski Festival premises. 

• Please note that Whistler Pride and Ski Festival Inc. reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer www.whistlerpride.com. These changes will relate back to the date of purchase of Whistler Pride and Ski Festival tickets and hotel packages. 

• The ticket(s) you purchase, including those issued as part of a host hotel package, represents a revocable license for you to access Whistler Pride and Ski Festival official event venues between January 19 – 26, 2025, when Whistler Pride and Ski Festival is scheduled to be hosted. The license includes the revocable right to attend the Whistler Pride and Ski Festival. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue. 

• The bearer must assume full responsibility for the Whistler Pride and Ski Festival tickets, including those issued as part of a host hotel package, once (s)he receives it. Whistler Pride and Ski Festival Inc. has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way. 

• Kindly note that www.tixr.com is the sole authorized source for purchasing Whistler Pride and Ski Festival tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void. 

• The Whistler Pride and Ski Festival tickets, including those issued as part of a host hotel package, delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s). 

• Please note that Whistler Pride and Ski Festival tickets cannot be redeemed/exchanged against cash, credits, or any other benefits. 

• Whistler Pride and Ski Festival Inc. has the right to investigate if there has been any violation of the Whistler Pride and Ski Festival ticketing terms and conditions. In case of any conflicts, the decision of Whistler Pride and Ski Festival Inc. will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes). 

• The event service will be deemed to have been delivered in its entirety as soon as Whistler Pride and Ski Festival starts on January 21, 2024. From that point on, no refund requests will be entertained. 

• If you are not able to access any section(s) of a designated Whistler Pride and Ski Festival official event venues – due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits. 

• If Whistler Pride and Ski Festival is cancelled in its entirety due to any unforeseen circumstances, Whistler Pride and Ski Festival Inc. has the sole and absolute right to: 

• i) reschedule the event, or 

• ii) issue a partial/full refund, or 

• iii) not issue any refunds. 

Please note that the issuer’s decision in such cases will be final and binding. 

• If Whistler Pride and Ski Festival is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will include natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Whistler Pride and Ski Festival Inc. will be considered final. 

• If, in the event, either or both, the entire or parts of the Whistler Pride and Ski Festival must be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges. 

• Losses, if any occurring due to foreign exchange fluctuations at the time of refunds, must be borne by the purchaser. Whistler Pride and Ski Festival Inc. cannot be held liable for that. 

• All items purchased are deemed as a FINAL sale. There will be no ticket returns/exchanges/cancellations. 

• Whistler Pride and Ski Festival is a ‘rain or shine’ event. By purchasing the event tickets, including those issued as part of a host hotel package, you automatically confirm that you/the attendee(s) are of ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending Whistler Pride and Ski Festival is 19 years of age for all ticketed events unless specified. 

• If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age,’ (s)he will not be granted entry and will not be allowed to attend the event. No refunds, full or partial, will be issued either. 

• At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated. 

• By purchasing Whistler Pride and Ski Festival tickets and presenting the same at the venue, you give your consent to Whistler Pride and Ski Festival Inc. to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage. 

• You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it. 

• Whistler Pride and Ski Festival Inc. does not take any responsibility for personal/financial damage caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained. 

• Whistler Pride and Ski Festival and Whistler Pride and Ski Festival Inc. follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or possession at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Whistler Pride and Ski Festival and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on. 

• Whistler Pride and Ski Festival will NOT tolerate any/all harassment and intimidation of a sexual, physical, verbal, emotional or any other nature based on gender, sexual orientation, age, appearance, marital status, religion, non-ability, or any other excuse at any time of day or night, at any festival gathering. This includes behavior because of the consumption of any substances including alcohol. 

By attending any Whistler Pride and Ski festival event, you have waived any rights to the use of photographs and footage that will be taken throughout the Whistler Pride and Ski Festival. The festival’s use of such materials may include a variety of marketing and publicity promotions in publications, websites, and social media or in any third-party publications, including other uses at the festival’s discretion. 

• Please note that you purchase Whistler Pride and Ski Festival tickets, including those issued as part of a host hotel package, on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute with the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either. 

• In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought. 

HOST HOTEL PACKAGE REFUND POLICY 

• Host Hotel Packages purchased are fully NON-REFUNDABLE.   

  Name Transfers are permitted upon approval by the Festival. A $50 fee will be payable each    time the package purchased is TRANSFERED.